Smart Civic
Management
Powerful Features
Photo Reports
Snap, submit, done.
AI Analysis
Instant verification.
Auto-Location
GPS tagging built-in.
Real-Time Data
Live dashboards.
Broadcast
Mass notifications.
Secure
End-to-end encrypted.
How It Works
From report to resolution in four simple steps
Report an Issue
Citizens snap a photo of any civic issue using the mobile app. The AI automatically detects the location and begins analysis.
AI Processing
Our machine learning models analyze the image, verify authenticity, categorize the issue type, and assign priority levels.
Smart Routing
The complaint is automatically routed to the appropriate department based on category, location, and severity.
Track & Resolve
Citizens receive real-time updates on their complaint status. Admins track resolution progress through powerful analytics.
Mobile App for Effortless Reporting
Download our intuitive mobile app and become an active participant in making Thane a better place. Report issues on the go with just a tap.
Quick Report Mode
Take a photo, AI handles the rest. No forms, no hassle.
Auto GPS Tagging
Location is automatically detected and attached to your report.
Push Notifications
Get instant updates when your complaint status changes.
Report History
View all your past complaints and their resolution status.
Two-Way Communication
Chat with administrators for updates and clarifications.
Community Impact
See how your reports contribute to improving the city.
Command Center Dashboard
A powerful, intuitive dashboard designed for civic administrators. Manage complaints, monitor analytics, and coordinate response teams from one central hub.
Advanced Analytics
Real-time dashboards with customizable metrics and KPIs for data-driven decisions.
Smart Filtering
AI-powered search and filters to find complaints by category, status, or location instantly.
Team Collaboration
Assign complaints to departments, track progress, and coordinate responses efficiently.
Performance Metrics
Monitor resolution rates, response times, and team performance with detailed reports.
Mass Communication
Send broadcast alerts and notifications to citizens about updates and emergencies.
Workflow Automation
Set up automated rules for complaint routing, escalation, and status updates.
Making a Real Difference in Thane
Our platform is transforming how Thane manages civic complaints and serves its citizens
Reports Submitted
50,000+Civic issues reported by citizens
Resolution Rate
85%Issues successfully resolved
Avg Response Time
24 hrsTime to first response
Active Citizens
25,000+Registered app users